Comments on: What is Sundance Vacations Call Process?

By: Jack Collier-Shamokin Office

Jack Collier-Shamokin Office — Thu, 01 Feb 2007 11:55:15 +0000

If you’re ever feeling a little “out of sorts”, stop by the Shamokin office. Becky and her crew are sure to lift your spirits, and have you feeling GREAT!!!!!!!

This atmosphere enables us to stay upbeat and professional in our contacts with Sundance clients.

By: fard (Chris) Karriem Shamokin office.

fard (Chris) Karriem Shamokin office. — Mon, 29 Jan 2007 23:45:19 +0000

I just wanted to say that Sundance vacations is constantly modifying its approach to alot of things concerning marketing. Alot of people who I have talked to on the phone just dont realize that among all the telemarketing calls, sundance actually calls them to inform them of legitimate giveaways.
And of all of the other companies, if you notice, Sundance is one of the rare companies that actually pays thousands of dollars out of its own pockets so that people who are not even yet members (but perspective clients) can enjoy one of the rare inventions of the modern day world. . . Vacations!
All other companies require something, and usually, its a fee; however, sundance only asks that you spend an hour out of one day only and in return Sundance pays for everything else. I am not sure if that sounds weird to alot of people, but it’s the one thing that makes Sundance vacations such a large and respected corporation that people should be proud of. The next time you recieve a call, you should have questions, and allow us to answer them for you, that way alot of people wont feel that we are after one thing. Truth is, not one person has bought anything from our company that they didn’t feel was something good.

By: Candy Bednar (Tri-State Financial)

Candy Bednar (Tri-State Financial) — Sat, 27 Jan 2007 15:59:49 +0000

I was employed as a telemarketer way back in May of 1993. Back then, we actually made phone calls directly from the telephone book. It is outstanding to see all the changes and progress that has taken place in the past 14 years. Many telemarketers were nervous as new laws were implemented into the telemarketing world, such as “The DO NOT CALL lists”. Many telemarketers feared losing their jobs or feared that telemarketing companies would close their doors forever. Congratulations to Sundance Vacations for coming up with creative ways to contact the public, while obeying all the rules and regulations. Thank you for supplying so many different job opportunities for individuals all over the area. The people who are contacted now have authorized Sundance Vacations to contact them. I can’t imagine how anyone can classify that as harassment. And I doubt any company that was really harassing people would not be in business for so many years and would never be awarded the Better Business Bureau Torch Award!! Good job Sundance Vacations…. keep up the great work!

By: Torre Bolus

Torre Bolus — Mon, 22 Jan 2007 16:33:39 +0000

My name is Torre Bolus and I work in the Tamaqua office. I am a recent “transplant” from Michigan and I have been a telemarketer for about eight years. I have sold magazines for college students and educators, windows, siding, roofs, and whatever else that goes along with home-improvement. I have also called people on behalf of the police and fire departments in Michigan. When I answered the ad for Dowd Marketing, I said no big deal, it is just another company. Well I was soooo wrong. I LOVE MY JOB AND I LOVE SUNDANCE VACATIONS!!! I think that what we offer is so great that I cannot understand anyone saying no. I have not had the opportunity to meet John and Tina Dowd yet but I would like them to know that I think it is a privilege to work for their company. Our supervisor, Denise Miller is the best. She makes our job fun and keeps us motivated when we start to get down. I hope to be around for awhile and if anyone out there gets a call from me, I just want you to know that I am going to do my best to let you know that I love this company and what we offer is fantastic!!!

By: Kristi Devens

Kristi Devens — Mon, 22 Jan 2007 14:52:39 +0000

Although I have only been with Sundance Vacations’ Communications department for 8 months, I have come to understand their marketing and sales process very well. Right from the time a potential client signs up at an event for the cash giveaway, they are told straight forward what they are getting themselves into. After all, the potential client signs a slip in which they agree to be contacted by our marketing offices.

Many people complain that they are harassed and called too much, but what many don’t realize is that if they just say “No thank you, I am not interested” they will be taken off the call list. Those who don’t answer their phone or hang up on a marketer are NOT taken off the list and WILL be contacted again.

After visiting some of the sales offices, I believe that attending a presentaion is extremely beneficial for a potential client. Each person only has to give an hour of their time and whether or not they buy any vacations, they are still given some great gifts.

I think that potential clients need to have an open mind when they are contacted by a marketer. They should treat them with respect and listen to what they have to say. It could lead to quite an amazing vacation experience in the end!

By: becky finkel

becky finkel — Sat, 20 Jan 2007 11:11:02 +0000

i have been with the company for 8 years and a manager for over 7 years. i have worked in three different offices for sundance vacations. i have never harrassed or allowed any of my employees to harrass anyone over the phone. if someone does not answer their phone, it is our job to keep trying to reach them. anyone with a phone can understand that concept. if you need to talk to someone you keep trying until you get them. that is all that we try to do. if someone tells us not to call it does not make any sense for us to keep calling them. it would be counter-productive for our company. john and tina dowd are very good to us employees and we strive to keep sundance vacations successful and profesional.

By: Jennifer R

Jennifer R — Tue, 16 Jan 2007 18:17:55 +0000

I have been with the company for over 8 years as a marketer in the Mount Carmel office. I can honestly say that we do not harass the people that fill out the entries. Once we speak to you live and you tell us you are not interested we will never call you again (unless you win the grand prize you originally entered for). Why would we want to harass you and make you mad? We are trying to gain future customers in the areas of our sales offices and gain your future travel business, not get you upset with us. Plus it is a great opportunity to attend the hour presentation with us and find out what we offer as a company, expecially if you are a traveler, so why not give us a try and leave with a thank-you for your time with us!

By: Kalen Birth

Kalen Birth — Wed, 03 Jan 2007 12:08:07 +0000

I just wanted to say that I have been with the company now for almost two years. I work in the lead generation department based out of the Wilkes-Barre office. I would like to say while working in the field as a lead gen. we get a lot of feed back from those potential clients. Yes there a people complaining about the non stop phone calls…blah blah blah….so on and so forth. They have every right to say what they want but what they dont understand and we try to explain to them is that if they dont answer the phone or hang up without declining or excepting the offer it gets thrown back into the system. So in all reality they are the ones causing their own problems by not talking to our wonderful telemarketers. So keep up the great work and John and Tina congrats on your success!!!

By: Amy A.

Amy A. — Fri, 24 Nov 2006 22:57:20 +0000

As an 8 month employee (and counting), I am climbing the ladder of success with Dowd Marketing. I am confident to say that we are an honest, straight-forth company that never tries to “sugar-coat” anything we offer. The promotions offered to the customers speak for themselves. This company was started from scratch by John & Tina Dowd in order to provide the customers AS WELL as the employees with the utmost respect and benefits. I honestly can say this company has my support 100 percent - and I would recommend to everyone, given the opportunity to experience a vacation through Sundance, to go for it!! And to anyone given the opportunity to work for this company; take yourself to the top of the charts, with the highest standard of customer satisfaction!!

By: Jenn

Jenn — Sat, 18 Nov 2006 02:09:11 +0000

I have been an employee with Dowd Marketing for 6 years. I agree with everyone else on this Topic I don’t think we harass anyone. It is a shame that a few people that didn’t like what we had to offer, or didn’t qualify can go online to various sites and talk such nonsense on this great company that John and Tina started from the ground. You must believe in what you do, and I sure do.