Comments on: More on Sundance Vacations’ New MPLS Technology… http://corporateblog.sundancevacations.com/happenings/more-on-sundance-vacations-new-mpls-technology/ Go ahead. Get away! Fri, 18 May 2012 09:48:38 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: Ed Coppinger Sr. http://corporateblog.sundancevacations.com/happenings/more-on-sundance-vacations-new-mpls-technology/comment-page-1/#comment-544 Ed Coppinger Sr. Wed, 12 Dec 2007 11:59:40 +0000 http://corporateblog.sundancevacations.com/2007/12/10/more-on-sundance-vacations-new-mpls-technology/#comment-544 In reality the sales process begins with the invitation by marketing, continues with the actual sale in the office, and is finalized with the comfort call from new clientservices. The ability for sales managers to monitor calls like this can only improve the sales process.It can also identify areas of improvement if for example the same rep. is giving incorrect information. Any help with performance monitoring is most welcomed In reality the sales process begins with the invitation by marketing, continues with the actual sale in the office, and is finalized with the comfort call from new clientservices. The ability for sales managers to monitor calls like this can only improve the sales process.It can also identify areas of improvement if for example the same rep. is giving incorrect information. Any help with performance monitoring is most welcomed

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By: Tina http://corporateblog.sundancevacations.com/happenings/more-on-sundance-vacations-new-mpls-technology/comment-page-1/#comment-545 Tina Tue, 11 Dec 2007 14:20:14 +0000 http://corporateblog.sundancevacations.com/2007/12/10/more-on-sundance-vacations-new-mpls-technology/#comment-545 Great idea!any additional collaboration can really help both sides. I wonder how cs feels about being monitored by sales? Great idea!any additional collaboration can really help both sides. I wonder how cs feels about being monitored by sales?

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By: Candy Bednar http://corporateblog.sundancevacations.com/happenings/more-on-sundance-vacations-new-mpls-technology/comment-page-1/#comment-546 Candy Bednar Mon, 10 Dec 2007 21:29:23 +0000 http://corporateblog.sundancevacations.com/2007/12/10/more-on-sundance-vacations-new-mpls-technology/#comment-546 I have a question concerning the MPLS technology. If it will be easy to connect to all offices, will sales managers be able to listen in on some Customer Service calls? It might be beneficial for sales managers to hear what clients are saying after they attend the sales presentation. If they can monitor some NCS calls they may benefit from client feedback. Knowing what clients liked and didn't like about the presentation can only add to the already well designed sales pitch. I have a question concerning the MPLS technology. If it will be easy to connect to all offices, will sales managers be able to listen in on some Customer Service calls? It might be beneficial for sales managers to hear what clients are saying after they attend the sales presentation. If they can monitor some NCS calls they may benefit from client feedback. Knowing what clients liked and didn’t like about the presentation can only add to the already well designed sales pitch.

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